Privacy Policy

At French Beauty Co., we are committed to protecting your privacy. We understand that your personal information is important to you, and we take steps to ensure that it is kept safe and secure.  

This Privacy Policy explains how we collect, use, and disclose your personal information. It also outlines your rights and choices regarding your personal information.

What information do we collect?

We may collect personal information from you when you:

• Create an account on our website

• Place an order

• Subscribe to our newsletter  

• Contact us for customer support

• Form part of our loyalty program

• Participate in surveys or contests/giveaways

The personal information we may collect includes:

• Your name

• Your email address

• Your phone number

• Your shipping and billing address

• Your credit card information

• Your order history

• Your browsing history

How do we use your information?

We use your personal information to:

• Process your orders and provide you with customer service

• Communicate with you about your orders, promotions, and special offers  

• Personalise your shopping experience

• Analyse and improve our website and marketing strategies

• Comply with legal and regulatory requirements

How do we disclose your information?

We may disclose your personal information to:

• Third-party service providers who help us with our business operations, such as payment processing, shipping, and marketing  

• Law enforcement agencies or other government officials if required by law 

Your rights

You have the right to:

• Access your personal information

• Correct your personal information

• Delete your personal information

• Object to the processing of your personal information  

• Restrict the processing of your personal information

• Withdraw your consent to the processing of your personal information

How to exercise your rights?

To exercise your rights, please contact us at hello@frenchbeautyco.com.au

Security

We take steps to protect your personal information from unauthorised access, use, or disclosure. We use a variety of security measures, including encryption, firewalls, and access controls. 

Cookies

We use cookies to collect information about your browsing habits on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies to:

• Personalise your shopping experience  

• Analyse and improve our website

• Track your shopping cart

You can choose to disable cookies in your device settings. However, this may affect your ability to use certain features of our website.  

Third-party services

We may use third-party services to analyze and improve our website, such as Google Analytics. These third-party services may collect information about your browsing habits on our website based on your device permission settings.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website.  

Contact us

If you have any questions about this Privacy Policy, please write to our Privacy Compliance Officer at hello@frenchbeautyco.com.au or mailing to C #16 1-5 Lake Drive, Dingley Village 3172, Victoria.