Terms of Service
Bienvenue to French Beauty Co.! We're so delighted you've chosen to indulge in the beauty and luxury of French skincare and beauty. Before you begin your enchanting journey with us, we ask you to kindly read through our Terms and Conditions. They’re as important as your morning skincare routine.
Overview
This website is operated by French Beauty Co.. Throughout the site, when we say “we,” “us,” or “our,” we’re referring to French Beauty Co. We’re thrilled to offer this website, filled with a curated selection of all things beauty, and we ask that you agree to our Terms and Conditions as you explore.
By visiting our site and/or purchasing from us, you’re entering our “Service” and agreeing to be bound by these Terms (“Terms of Service” or “Terms”). These apply to all visitors, from browsers and customers to content contributors and beyond.
Please, take a moment to read these Terms carefully before accessing or using any part of our website. By continuing to use or access the site, you’re agreeing to these Terms. If you don’t agree with them, we’d suggest you don’t visit us.
Any new features added to our store will be subject to these Terms. Check in from time to time for updates. Your continued use means you accept any changes we make.
Our store is hosted by Shopify Inc., providing us with the perfect online platform to share our beautiful offerings with you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you’re telling us that you’re at least the age of majority in your state or province, or you’ve received consent to let any minor dependents use our site.
You promise to not use our products for any illegal or unauthorised purpose, and to avoid anything that might cause harm (like transmitting viruses). A violation of any Terms will result in immediate service termination. We believe in beauty, not malice!
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone, anytime, for any reason. You also understand that your content (excluding credit card info) may be transferred unencrypted between networks. But don’t worry, your payment details are always encrypted for your protection.
Please refrain from duplicating, copying, or exploiting any part of the Service without our express written permission. After all, you wouldn’t want anyone to steal your beauty secrets, would you?
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
While we strive for perfection (just like your skincare routine), we cannot guarantee all information on our site will always be 100% accurate or current. Please consult other sources when making important decisions, just to be safe. We’re here for inspiration, not perfection!
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Our prices might change from time to time, but don’t worry—we’ll keep you updated! We reserve the right to modify or discontinue any part of our service at any time. And while we adore your loyalty, we’re not responsible for any disruptions caused by these changes.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services might be available exclusively online. We do our best to show their beauty as accurately as possible, but we cannot guarantee your screen will do them justice. If something's not quite as expected, we are here to help.
We may limit sales based on location or availability. While we strive to have all your favourite products in stock, sometimes they may disappear—like a fleeting Parisian sunset.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
Your details are important to us! Please provide accurate, up-to-date billing information. If there’s an issue with your order, we’ll be in touch, and together we’ll resolve it with the care and attention you deserve.
For more information, please check out our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
Occasionally, we might offer you access to third-party tools. We cannot control these tools, so use them at your own discretion—just as you would a new beauty product. Always read the instructions.
SECTION 8 - THIRD-PARTY LINKS
Our website might link to third-party sites for more beauty inspiration. While we only link to what we believe are fabulous options, we aren’t responsible for the content of these external sites. Always review their policies before engaging with them.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
We adore hearing from you, whether it’s feedback or your creative ideas! Please note that by submitting any comments, you give us permission to use them freely. And of course, we’ll never ask you to send us your private beauty secrets (unless you’re willing to share!).
SECTION 10 - PERSONAL INFORMATION
When you submit personal info, it’s handled according to our Privacy Policy. We value your privacy as much as you value your skincare routine.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
We’ll always strive to give you the most up-to-date info, but occasionally, there might be minor errors. If we make any, we’ll correct them as quickly as possible. Please check back if you notice anything amiss!
SECTION 12 - PROHIBITED USES
While we believe in beauty with no limits, there are some things we won’t tolerate—illegal or harmful activity, for example. We reserve the right to terminate your access if you don’t respect these Terms.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We’re passionate about providing you with a seamless experience, but unfortunately, we can’t guarantee that everything will always go smoothly. In the rare case it doesn’t, we’re not liable for any interruptions or disruptions.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless French Beauty Co. and our affiliates, subsidiaries, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, employees and partners from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If, in our sole judgment, you fail to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the state of Victoria, Australia. We invite you to enjoy the beauty of our services, but should a dispute arise, it will be addressed according to the applicable local laws.
SECTION 19 - CHANGES TO TERMS OF SERVICE
We are all about evolving and offering you the finest experience. So, we reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service. Please check this page periodically for updates. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@frenchbeautyco.com.au or through our customer service page.
SECTION 21 - Gifts with purchase
Gifts with purchase and samples are strictly subject to meeting the minimum spend requirement advertised. Offer valid while stocks last. The minimum spend excludes the purchase of gift vouchers/cards and shipping fees. Gifts are non-transferable, non-refundable, and cannot be exchanged for cash or credit. French Beauty Co reserves the right to revoke offers at any time.
section 22 - frenchmas sale
*Sale begins 1:00AM 4/12/2025 and ends 11:59PM 10/12/2025. Discount applies to selected products only. Discounts cannot be used in conjunction with any other offers or discounts. Exclusions apply. French Beauty Co reserves the right to revoke offers at any time.